Shipping & Return Policy
Shipping within the US
We ship via DHL and USPS unless a different method is selected at checkout. Transit time is generally 3-5 business days. Our shipping cut off time is 12pm EST for same day orders unless product is on back order. Free shipping on all U.S. orders over $100.
Alaska, Hawaii, US Protectorates, APO, FPO: We ship to these area using USPS standard or Priority mail.
FEDEX shipments within the US: ALL FEDEX ORDERS PLACED BY 12PM EST ARE SHIPPED SAME DAY. IF PLACED AFTER 12 PM, YOUR ORDER WILL BE SHIPPED THE NEXT BUSINESS DAY. Please note that weather delays may occur and Fedex does not guarantee or reimburse for deliveries delayed due to weather. PO Box addresses are NOT accepted for Fedex deliveries.
Changes to your order prior to shipping: Please call 754-216-5888 to speak to a team member to confirm the change. Changes can only be confirmed over the phone and not via email.
All Other Countries: We ship via DHL. These packages vary in transit time that can range from 6 to 12 business days. Delays may occur due to customs. Customers are responsible for all import taxes, duties, or traditional fees charges by the destination country. You will be contacted by the proper agency to pay those additional fees in order to receive your package.
If you are not completely satisfied with your purchase, you may request a full refund on the purchase price within 30 days. We will gladly exchange or refund. Please email firstname.lastname@example.org to request our return address. Once returned, a full refund excluding the shipping charge will be processed